Legal
Billing, renewals, cancellation and refunds for Creator+, Brand Pro and the Founding Creator offer.
Drafted for professional legal review. This document is a working draft prepared for Billy Atlas and has not yet been signed off by an Australian legal practitioner. It is not legal advice. Anything shown in square brackets is still to be confirmed.
Still to be confirmed
6 operating details in this document have not been supplied yet, so it cannot be published as final.
Who operates Billy Atlas
Billy Atlas is a platform owned and operated by Rugged Lane Industries® (ABN 46 680 178 054). In these terms, 'Billy Atlas', 'we', 'us' and 'our' refer to Rugged Lane Industries® as the operator of the Billy Atlas platform, unless the context requires otherwise.
These terms cover paid and free plans on Billy Atlas (https://billyatlas.com). Every plan, paid or free, is a supply of Billy Atlas services by Rugged Lane Industries® (ABN 46 680 178 054), and any payment you make is made to that operator, not to a separate Billy Atlas entity. These terms explain what each plan includes, how billing works, and what your rights are if something goes wrong. They sit alongside the Terms of Use and, where relevant, the Creator Terms or Brand Terms.
There are two account types on Billy Atlas — creator and brand — and each has a free plan and a paid plan.
The free Creator and free Brand plans are real, ongoing plans, not time-limited trials. You can use them indefinitely. We'll always tell you clearly if that ever changes, and it won't happen retroactively to remove something you already have.
You subscribe to Creator+ or Brand Pro from within your account. Doing so is you agreeing to these terms, to the price and billing cycle shown to you at that time, and to the plan limits described in the product.
All prices are in Australian dollars. Whether a displayed price is inclusive or exclusive of GST will be shown at the point of purchase [GST TREATMENT TO BE CONFIRMED]. The price you're charged is the price shown to you when you subscribe or renew, unless a price change notice applies (see below).
Paid plans renew automatically on a recurring cycle [BILLING CYCLE TO BE CONFIRMED] until you cancel. You're charged at the start of each cycle, using the payment method on file. We'll aim to make the cycle and next charge date visible in your account.
Subscription payments are handled by [PAYMENT PROVIDER TO BE CONFIRMED]. Billy Atlas does not store your full card number. [PAYMENT PROVIDER TO BE CONFIRMED] processes the transaction and stores payment details under its own terms and security standards.
If a payment fails, we'll let you know and give you a chance to update your payment method [RETRY WINDOW TO BE CONFIRMED]. If payment isn't resolved, your plan will revert to the free tier at the end of that window. Your data and profile are not deleted — but content or features that depend on the paid plan (such as published opportunities on Brand Pro, or Creator+ features) will stop being available or published until you resubscribe.
You can upgrade at any time; the new plan and its limits generally apply immediately. If you downgrade — including by letting a paid plan lapse — and you have content or activity that exceeds the lower plan's limits, we do not silently delete it.
You can cancel a paid plan at any time from your account settings, or by asking us at support@billyatlas.com. Cancelling stops future renewals — it does not cut off access immediately.
We're upfront about this: changing your mind after subscribing is not automatically a refund right. If you subscribe and then decide the plan isn't for you, cancelling stops future charges, but it doesn't automatically refund the current period.
That said, the Australian Consumer Law consumer guarantees apply to this subscription regardless of what these terms say. If there's a major failure — for example, the paid features you subscribed for don't work as described, or aren't supplied — you're entitled to a remedy, which can include a refund. Contact us at support@billyatlas.com and tell us what's gone wrong; we'll assess it against the consumer guarantees, not just against a fixed refund window [REFUND WINDOW TO BE CONFIRMED FOR NON-GUARANTEE CASES].
If we change the price of a paid plan, we'll give you at least [NOTICE PERIOD TO BE CONFIRMED] notice before it takes effect for your account. A price change applies from your next renewal after that notice period, not retroactively to a period you've already paid for. If you don't agree to a new price, you can cancel before it takes effect.
Each plan has limits — for example, on the number of active campaign briefs, shortlists, or recommendations per brief (ten on Brand Pro, a lower number on the free Brand plan). These limits are part of what defines the plan and are enforced in the product. We may adjust specific numeric limits from time to time, but we won't misrepresent what a plan includes when you subscribe to it.
If your account is suspended for breaching the Terms of Use, Creator Terms, Brand Terms or Community Guidelines, suspension blocks writes and publishing — this applies whether or not you're on a paid plan. A paid subscription does not buy immunity from suspension. If your account is terminated for breach, your subscription is cancelled; we'll deal with any amount already paid in line with the refund position above and the Australian Consumer Law.
Prices displayed account for GST as described at the point of purchase [GST TREATMENT TO BE CONFIRMED]. Where required, [PAYMENT PROVIDER TO BE CONFIRMED] or Billy Atlas will make a tax invoice or receipt available for each payment. Our ABN is 46 680 178 054.
We intend these terms to be fair and to comply with the unfair contract terms provisions of the Australian Consumer Law. If you think a term in this document is unfair or operates unfairly against you, tell us at support@billyatlas.com — we'll review it properly, not dismiss it.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified. Any limit or exclusion in this document applies only to the extent the law allows. A change of mind is not automatically a refund right — a major failure to supply what was promised is a right to a remedy.
If something about your subscription, billing or a payment isn't right, contact support@billyatlas.com first — most issues are billing questions we can sort out directly. For anything you consider a legal dispute, contact support@billyatlas.com.
Founding Creator
The Founding Creator offer gives Creator+ at no cost to the first 100 eligible creator accounts on Billy Atlas (https://billyatlas.com). These terms explain exactly how it works, who qualifies, and what can cause a place to be revoked.
The first 100 eligible creator accounts to claim the offer receive Creator+ at no cost, instead of paying the standard Creator+ price. It's a limited allocation, not an ongoing discount available to everyone.
Accounts that are fake, duplicated, created solely to claim a place, or that misrepresent who's behind them, are not eligible even if they technically claim a place before the counter fills.
Places are counted live and tracked server-side. The counter you see is authoritative. If your browser or a cached page shows a different number than the server, the server-side count is the one that governs whether a place was available when you claimed it.
You claim the offer from within your creator account while places remain. A place is locked in at the point your claim is recorded server-side, not at the point the page displays confirmation to you.
A successful claim gives you Creator+ at no cost for [FOUNDING CREATOR DURATION TO BE CONFIRMED]. Before that period ends, we'll tell you what happens next — which may include an option to continue on a paid Creator+ plan, or reverting to the free Creator plan. Nothing converts to a paid subscription without you being told first.
Claiming this offer does not require you to enter any payment details. If we ever ask for payment information as part of this offer, that's a change we'll explain clearly at the time — it isn't the default.
Keeping your Founding Creator place isn't a one-off event — you need to keep meeting the conditions for as long as you hold it.
We can revoke a Founding Creator place where:
If we revoke your place, we'll tell you why. You can ask us to review that decision by contacting support@billyatlas.com — send us anything you think we've got wrong.
Where a review finds a place was revoked in error, we'll reinstate it. Administrators can also reset a creator's eligibility — for example, after a resolved dispute — allowing a fresh claim where a place remains available.
A Founding Creator place is tied to the account that claimed it. It can't be transferred, sold, or swapped between accounts, and it has no cash value — you can't ask for it to be paid out instead of applied to your subscription.
We may close, pause or change the terms of this offer at any time for accounts that haven't yet claimed a place — for example, if we reach 100 places, or decide to change how the offer works. Once you've validly claimed a place, that claim isn't changed retrospectively by a later change to the offer.
If you're already a paying Creator+ subscriber and become eligible for and claim a Founding Creator place, we'll deal with the overlap fairly — for example by pausing billing for the duration of the offer — and tell you exactly what's happening to your existing subscription and any amount already paid.
If Billy Atlas changes its plan structure — new plans, renamed plans, or different features — while you hold a Founding Creator place, we'll tell you how your place carries across before any change takes effect. You won't lose the benefit of the offer without notice.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified. Any limit in this document applies only to the extent the law allows.
If anything about the Founding Creator offer, your place, or a revocation isn't clear, contact us at support@billyatlas.com.